Privacy Policy
Information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.
When you fill out a form on our website (such as a contact form), we may collect:
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Your name
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Your email address
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Any other information you choose to provide
We do not collect any payment information or sensitive personal data through this website.
How we use your information
We use the information you submit:
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To respond to your inquiries
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To provide customer support
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To improve our website and services
We do not sell or share your personal information with third parties for marketing purposes.
How we collect information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Where we store information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Your Rights
If you don’t want us to process your data anymore, please contact us at info@panluminate.com or send us mail to: 101 College Street, Suite 210, New Haven, CT, 06510.
Cookies
Our website may use cookies to improve your browsing experience. These are small text files stored in your browser to help us analyze traffic and performance. You can disable cookies through your browser settings at any time.
Third-party services
We may use third-party services like Google Analytics or Wix-integrated apps to help run the site. These services may collect non-personal data such as browser type, device, and pages visited.
Updates to this policy
We may update this privacy policy from time to time. The latest version will always be available on this page.
Effective Date: August 1st, 2025